CAREHOPES Academy

Learning & Development

Training Courses

A structured training programme for all CAREHOPES companions and care professionals. Courses are organised into three tiers — Mandatory, Essential, and Related — and mapped to each role and stage of employment.

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Mandatory Training

Required before any client contact

All CAREHOPES staff must complete every mandatory course before working with clients. These courses cover the legal, ethical, and safety foundations of care work.

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All courses are delivered through CAREHOPES Academy. On completion, staff receive a certificate of completion. Renewal dates are tracked and reminders issued automatically.

CAREHOPES — Companions & Care

Caring for today. Supporting hopes for tomorrow.

A people-centred companionship, wellbeing and care organisation serving Birmingham and the West Midlands — built around the belief that every person deserves support that respects who they are and what they hope for.

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